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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales where Ty Ty Plant Nursery has nexus. The best way to see if you have to pay sales tax is to go through the checkout process. Our sales tax is charged automatically based upon our nexus requirements
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us toll free at 888-758-2252 for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we process the credit.
When will my credit card be charged?
  Within 24 hours of purchase.