All root clumps over 10" will be cut into halves or thirds for the most efficient UPS shipping, unless freight arrangements have been made prior to shipping. All clumps are pruned short (less than 1ft) to allow for the safest possible shipping. The number of stalks can not be guaranteed per clump, and are approximations, some clumps may arrive with dormant eyes that have not produced stalks yet.
Delivery Time: Bamboo Plants are shipped year round and should arrive in 7-10 to business days from when the order was placed. Delivery time can not be guaranteed, if a package needs to arrive prior to a specific date please note in the comment section of the order or contact Ty Ty Nursery by telephone during normal business hours.
Shipping Method: UPS Ground and Motor Freight if the proper arrangements have been made by the customer prior to shipping. Shipping costs do apply on Motor Freight shipments, not covered by any sales promotions.
*1 year product replacement guarantee is void on any shipment outside of recommended zones, un-pruned deciduous plants, and potted or B&B (balled & burlap) plants.